Refund policy
Hamari 3-din ki return policy hai — yani aap item milne ke 3 din ke andar return request kar sakte hain.
Return ke liye item bilkul usi halat mein honi chahiye jis mein mili thi — istemaal na ki gayi ho, tags lage hon, aur original packaging mein ho. Receipt ya purchase proof bhi zaroor hoga.
Return shuru karne ke liye hamare saath rabta karein: usmanmalik661199@gmail.com Return address:
Nuqsan aur Masail | Damages & Issues Order milne par foran check karein. Agar item kharab ho, damaged ho, ya galat item mila ho toh hamen turant batayein — hum theek kar denge.
Exceptions — Wapas Na Hone Wali Cheezein Kuch items return nahi ho sakti — jaise beauty aur personal care products (hygiene ki wajah se), sale items, aur gift cards. Agar koi sawaal ho toh email karein.
Exchange Agar aap koi aur item chahte hain toh pehle return request karein. Return accept hone ke baad naya order place karein.
Refund Return milne aur check hone ke baad hum aapko inform karenge. Approve hone par 10 business days mein original payment method par refund ho jayega. Agar 15 business days se zyada ho jayein toh hamare saath rabta karein: usmanmalik661199@gmail.com